Cancellation Policy
Note: Cancellation charges are based on the time remaining until your scheduled pickup. Your refund is the amount paid minus the applicable cancellation charge.
- More than 48 hours before pickup: ₹200 flat deduction per booking
- Between 48 hours and 24 hours: 25% of rent
- Between 12 hours and 1 hour: 100% of rent (no refund)
- Less than 1 hour before pickup: 90% of rent retained — 10% refund only
Modification Policy
Important: You may change the route or journey date/time. Any fare difference is charged in addition to the modification fee below.
- More than 48 hours before pickup: ₹200 modification fee per booking
- Between 48 hours and 24 hours: 10% of rent
- Between 24 hours and 12 hours: 25% of rent
- Between 12 hours and 6 hours: 50% of rent
- Between 6 hours and 1 hour: 75% of rent
- Between 1 hour and pickup time: 90% of rent
Refund Policy
Refund Information: All refunds are processed through your R-Money Account.
- Refund is credited to your R-Money Account.
- Processing time is 3–5 business days.
- There are no additional charges for refunds.
Contact Us
Rahul Travels Oneway Taxi Pvt.
Address: Beside Raipur Airport, Banarsi, Raipur CG, 492015
Phone: 9893411411
Email: rahultravelsoneway@gmail.com
Additional Information
If you have questions about cancellation or modification policies, please contact our customer service team.